Privacy Policy

Effective Date: June 1, 2025

At Southwest Tours, we are committed to protecting your privacy and safeguarding the personal information you entrust to us. This Privacy Policy outlines how we collect, use, and protect information through our website and related services.

1. Information We Collect

We collect information to deliver our services effectively and to improve your experience, including:

• Personal Information: Name, contact details, payment information, and other data provided during bookings or inquiries.
• Non-Personal Information: Device details, browser type, IP address, and usage data collected automatically via cookies and analytics tools.

2. Use of Information

Your information is used to:

• Facilitate bookings, transfers, and other service-related activities.
• Respond to inquiries and provide customer support.
• Share updates, promotions, and service information (with opt-out options).
• Improve our services, website, and digital experience.
• Comply with applicable laws and regulations.

3. Data Protection

We implement robust administrative, technical, and physical measures to protect your personal information against unauthorized access, disclosure, or misuse. While we strive for the highest standards of security, no online platform is completely risk-free.

4. Sharing of Information

We do not sell or rent your personal information. We may share data with trusted third-party service providers for operational purposes, such as:

• Payment processing and ticketing.
• Service delivery on our behalf.
• Legal or regulatory compliance and enforcement of rights.

5. Cookies and Tracking

Our website may use cookies or similar technologies to enhance user experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.

6. Your Rights

You have the right to:

• Access, correct, or update your personal information.
• Opt-out of marketing communications.
• Request the deletion of personal data, subject to legal requirements.

For inquiries regarding your data, contact us at our email: centralbooking@southwesttours.com.ph

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage reviewing their policies.

8. Policy Updates

This Privacy Policy may be updated periodically. Changes will be posted on this page with the revised effective date.